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Industry Guide

A useful photography brief starts with the job, not the shot list.

A useful brief does not begin with a list of attractive shots. It explains the decisions the finished images need to support.

A hand rests on a control lever inside a green locomotive cab

Most requests for a commercial photography quote begin with a sentence that is true but not yet useful:

“We need some new photographs.”

It may be followed by a date, a rough number of images and a list of subjects: the team, the premises, a few products and something wide for the homepage. Those details help, but they do not explain the job.

A useful brief tells the photographer what should become clearer once the finished images exist. It identifies the people making the decision, where the photographs need to work and the things that cannot be missed. It also makes the practical constraints visible before they become shoot-day surprises.

The client does not need to know how to direct a photograph. The photographer does need enough context to exercise judgement.

A shot list is not a brief

A shot list names frames. A brief explains why those frames are worth making.

“Five staff portraits, an exterior and people working” is a shot list. It does not say whether the portraits are for an about page or a recruitment campaign, whether the exterior needs to help visitors recognise an entrance, or which part of the work proves something competitors cannot.

Three documents are often folded together even though they answer different questions:

  • The brief records the purpose, audience, priorities, intended uses and constraints.
  • The shot plan translates that purpose into people, places, activities, details and variations to photograph.
  • The run sheet puts the plan into a workable order, with times, access, preparation and responsibility.

A small assignment may need only one clear email covering all three. A multi-location campaign may need separate documents. Length is not the test. Shared understanding is.

The brief is also not a substitute for the quote or agreement. Fees, cancellation, delivery, copyright or licensing and other terms still need to be recorded clearly.

Start with what should change

Before listing subjects, complete this sentence:

We need [audience] to understand or recognise [specific thing], so they can [make a decision], using these images in [placements] by [date].

It is deliberately plain. It forces the brief to connect the photography to a real communication problem.

For example:

  • An accommodation host may need prospective guests to understand privacy, access and the relationship between the building and landscape before booking.
  • A restaurant may need people to see the room, service and occasion—not only individual dishes—before choosing where to spend an evening.
  • A trades or industrial business may need a procurement manager to see evidence of the equipment, people, process and standards relevant to a shortlist.
  • A maker may need customers to understand material, scale and use before deciding that the product is worth its price.

These are more useful than “make us look premium” because they identify evidence the photographer can look for.

Two men prepare coffee on a camping stove among rocks
One scene can show the product, its use, the people and the environment it belongs in.

If the problem is still vague, ask:

  • What does the right customer usually misunderstand?
  • Which claim on the current website feels unsupported?
  • What is obvious during a visit but invisible online?
  • Why is the photography needed now rather than next year?
  • What should the business be able to publish that it cannot publish today?

The answer may reveal that the priority is not a larger library. It may be a better explanation of one difficult service, an accurate record of a new property, proof of capability for a tender, or enough coherent material to rebuild several weak pages.

Name the destinations before the subjects

The same scene behaves differently in a wide website banner, a narrow mobile screen, a vertical advertisement and an A4 capability statement. If those destinations are known only after the shoot, useful parts of the frame may be cropped away or there may be nowhere for the words to sit.

List the actual destinations, not simply “digital and print”. Useful detail might include:

  • the homepage hero and the words that will sit near it;
  • service-page headers, cards and case-study sequences;
  • team profiles and recruitment pages;
  • Google Business Profile, booking or delivery listings;
  • organic social posts and paid advertisements;
  • proposals, tenders and capability statements;
  • press releases, editorial requests and award entries;
  • menus, brochures, packaging, signage or exhibition graphics;
  • internal communications and future presentations.

Share wireframes or draft layouts if they exist. They do not need to be final. A rough screenshot showing the proportions of a hero, card or portrait placement is more informative than asking for “landscape and portrait options”. Note where live text will overlay an image and which side needs to remain quiet.

This is also the point to separate immediate uses from plausible future ones. A website rebuild due next month is a firm requirement. A billboard campaign that might happen one day should not silently shape every frame or every usage term.

The Field Note on website photography for Christchurch and Canterbury businesses explains how to assign photographs to individual pages and customer questions.

Turn the job into priorities

Every shoot has a limit: time, access, daylight, staff availability, product readiness, weather or simply how many distinct setups can be made well.

A flat list hides that limit. Mark coverage in three levels instead:

Must-have

These images have a confirmed job and the project would be incomplete without them. Tie each one to a page, claim or decision. “Homepage photograph showing the building occupied at dusk, with clear space on the left for the heading” is useful. “Nice exterior” is not.

Useful

These deepen the library and add flexibility once the essentials are secure: alternate people, secondary processes, transitions, details, different orientations or a quieter version with copy space.

If time allows

These are opportunities rather than promises. They may depend on weather, a delivery arriving, an optional person becoming available or something worth observing on the day.

Priority does not remove creativity. It protects the work that must exist and gives the photographer permission to spend remaining time where it will add the most value.

It also makes trade-offs easier to discuss. If the schedule tightens, the decision is between known priorities rather than whichever idea happens to be raised last.

Describe what is true, not just the desired mood

Commercial briefs often rely on adjectives: authentic, premium, warm, candid, bold, clean. None is useless, but each can mean several contradictory things.

Translate the desired character into observable facts.

Instead of “candid team photography”, explain that the business wants real staff performing familiar tasks, with enough direction to keep the action readable and no staged meeting around a laptop.

Instead of “premium accommodation”, identify the privacy, materials, outlook, preparation and hosted details that justify the description.

Instead of “industrial but approachable”, describe the scale of the machinery, the care of the work, the interaction between experienced staff and the fact that the site remains active during photography.

Reference images can help when they are annotated. Say what matters in each one: distance, light, pace, colour, how much environment is visible, or the balance between control and observation. Also say what would feel false. A folder of unlabelled inspiration asks the photographer to guess which quality is being referenced and can turn somebody else’s campaign into an accidental template.

The brief should define the business truth and the visual boundaries. It does not need to prescribe the lens, exact camera position or pose for every frame.

A person pours beaten eggs into a frying pan on an induction hob
A brief for accommodation can include lived details that explain the stay—not only empty rooms.

Put production reality in the brief

The best visual idea is only useful if it can be made safely, honestly and without unreasonable disruption. Practical information belongs in the first brief, not at the bottom of the final email.

People and permission

List the people or roles that need to appear, when they are available and what they will genuinely be doing. Identify anyone who must not be photographed. If customers, guests or members of the public may be present, decide whether they are incidental background or recognisable participants in the campaign.

The Office of the Privacy Commissioner says a business should seek consent to use an image when a person is photographed in their workplace or portrayed as a customer. Context matters, so do not reduce this to “a release is always required” or “public space means permission is automatic”. Tell people what the photographs are for and where they may appear; record consent appropriately for the production.

The brief should name who is responsible for communicating that information and keeping the record. Do not assume the photographer, employer, venue or agency has handled it unless the responsibility is explicit.

A wine host pours white wine during a seated tasting
Real service needs the right person, a workable activity window and clear permission before shoot day.

Include presentation guidance only where it has a real purpose. Clothing, uniform and PPE should be accurate to the role. If an employee normally needs protective equipment for an activity, removing it for a cleaner photograph is not useful direction.

Workplaces and active operations

For a restaurant, workshop, farm, construction site, warehouse or operating visitor business, record:

  • access, parking, loading and security requirements;
  • inductions, escorts, PPE and restricted areas;
  • moving plant, traffic, service routes, animals or public interaction;
  • confidential screens, client material, registration plates or proprietary processes;
  • work that cannot be paused or repeated;
  • safe places for lights, stands, cases and cables;
  • emergency arrangements and the correct site contact;
  • the most useful time to see real activity without compromising the operation.

WorkSafe’s guidance for businesses working together supports exchanging risk information and agreeing practical arrangements. The site operator usually has the best knowledge of existing hazards; the photographer must manage risks within their influence or control, including those introduced by the photographic work. Both sides need to exchange relevant risk information and agree practical arrangements. The brief should start that exchange, not attempt to transfer one party’s duties to the other.

Locations, access and weather

Publicly accessible does not necessarily mean permission-free. Confirm who owns or administers each location, what equipment and crew are proposed, whether people or traffic will be obstructed and whether adjacent property is affected.

Christchurch City Council’s current filming guidance distinguishes low-impact work from activity requiring approval and notes specific requirements for commercial photography in Council gardens and parks. Other land managers have their own processes. Raise the location early enough to check rather than assuming every outdoor photograph needs a permit—or that none does.

Record the weather dependency and the fallback. “Fine weather only” is not a contingency. Decide whether the work can move indoors, proceed in honest conditions, change date, or replace an optional scene while protecting the must-have coverage.

Products, spaces and preparation

Name what has to be ready and who is making it ready. That can include finished products, current packaging, cleaned equipment, fresh ingredients, rooms, props, vehicles, landscaping, wardrobe, hair and makeup, or a stylist.

Do not assume who is supplying an item because it appears in a reference image. If something matters to the concept, assign a person and a deadline to it.

Define what delivery means

“High resolution” is not a complete delivery specification.

The photographer needs to know enough about the publishing workflow to quote and prepare the right outputs. The final agreement should clarify:

  • the approximate scope of the curated final set;
  • whether the client, photographer or agency makes the selection;
  • standard editing and any specific retouching or compositing;
  • master files, web-ready files and required aspect-ratio versions;
  • minimum pixel dimensions where a known system requires them;
  • colour or background requirements for products and print;
  • file naming, grouping, captions and delivery method;
  • the deadline and any staged priority delivery;
  • how long the download or gallery remains available;
  • who is responsible for the permanent archive;
  • whether RAW or layered working files are genuinely required.

Do not assume RAW files are included merely because they exist. They are production files rather than finished photographs and may require a different post-production arrangement. If an agency has an established workflow that needs them, describe it before the quote.

When a website is the main destination, involve the designer or developer early enough to confirm crops and file requirements. They can also identify which factual details will help with captions and alt text after each image has a final page context.

These terms are often collapsed into the phrase “full usage”. That phrase creates more questions than it answers.

New Zealand also differs from the default described in many overseas photography articles. Under section 21 of the Copyright Act 1994, a person who commissions and pays or agrees to pay for a photograph made under that commission is generally the first copyright owner. The same section allows an agreement to change that default.

Either a copyright transfer or a clearly defined licence can support a commercial project. The important point is to record the arrangement rather than infer it from who took the photograph or who received the files. This is general commissioning guidance, not legal advice for a particular contract.

The written terms should answer:

  • Which legal entity is commissioning the work?
  • Who will own copyright, or who is granting a licence to whom?
  • Which websites, platforms, publications and physical formats are included?
  • Can an agency, franchisee, distributor, venue, supplier or project partner use the files for its own promotion?
  • Are paid media, broadcast, out-of-home or packaging included?
  • Do territory, duration or exclusivity matter?
  • Can the files be cropped, retouched, composited or adapted into another format?
  • May the photographer show the work in a portfolio, awards entry or promotion?
  • Is a credit expected?

IPONZ recommends recording copyright permission in durable writing and describing the proposed use precisely. Permission from the people shown and permission to use the photograph are separate issues; one does not quietly solve the other.

Kerosene’s process and FAQ explains its standard licence before a client books.

Make scope, budget and approval explicit

A budget is not a quality score. It is a production constraint, like time or access.

If there is a fixed ceiling, a planning range or a need for options, say so. The photographer can then distinguish the essential photographic work from choices involving extra locations, assistants, talent, styling, specialist equipment, travel, complex retouching or broader usage.

Useful budget information includes whether the figure includes GST, travel, production costs and paid talent; whether it is approved or indicative; and which priority must survive if the proposed scope exceeds it.

This allows an estimate to solve the actual problem. Omitting the range does not create a neutral brief. It leaves the photographer to design a production without one of its real boundaries.

Approval needs the same clarity. Name:

  • the project owner who can answer questions before the shoot;
  • the on-site decision-maker who understands the brief and can resolve changes;
  • any specialist approvers for brand, safety, food, products or technical accuracy;
  • the person giving final approval after delivery;
  • the time available for feedback.

One decision-maker does not mean excluding useful expertise. It means the photographer is not left to reconcile contradictory instructions while the people, light or operation move on.

Copy this commercial photography brief

The following can be copied into an email or shared document. Fill in what is known and leave unresolved questions visible. A good photographer should help complete the missing parts.

Project

  • What are we commissioning?
  • Why is the photography needed now?
  • What is the publishing or campaign deadline?

The job

  • We need [audience] to understand or recognise [specific thing], so they can [decision or action].
  • What are they currently unsure about?
  • What should be easier to publish or explain after delivery?

Uses and placements

  • Exact website pages, platforms, publications, campaigns and print uses:
  • Hero banners, cards, profiles, vertical placements or copy overlays:
  • Wireframes, dimensions or existing templates available:
  • Immediate uses:
  • Plausible future uses:

Evidence and coverage

  • People who need to become visible:
  • Places and environments:
  • Processes and real activities:
  • Products, services or completed outcomes:
  • Details that prove an important claim:
  • Must-have coverage:
  • Useful coverage:
  • If time allows:
  • Anything confidential, outdated or inaccurate that must not appear:

People

  • Names, roles and availability:
  • Real activities they can perform:
  • Clothing, uniform, styling or PPE:
  • Customers, guests or talent involved:
  • Anyone who must not be photographed:
  • Person responsible for explaining intended use and recording consent:

Location and operations

  • Addresses and location owner or administrator:
  • Access, parking, loading, security and site contact:
  • Best activity and light windows:
  • Work that cannot stop or be repeated:
  • Restricted areas or information:
  • Known hazards, induction, PPE, supervision and emergency arrangements:
  • Permission or permit status:
  • Weather or operational fallback:

Visual direction

  • Relevant brand guidance and existing photography:
  • Two or three references, with a note explaining what matters in each:
  • Anything that would feel false, over-produced or off-brand:

Delivery

  • Required delivery date and any early priorities:
  • Selection and approval process:
  • Master files, web-ready files and required crops:
  • Retouching, colour or background requirements:
  • File naming, gallery access and archive expectations:
  • Factual details needed for captions and contextual alt text:
  • Any need for RAW or layered files, and why:

Rights and permissions

  • Commissioning legal entity:
  • Agreed copyright ownership:
  • If licensed, grantor and licensee:
  • Included channels, organisations, territory and duration:
  • Paid advertising, third-party and partner use:
  • Cropping, retouching and adaptation:
  • Photographer portfolio use and credit expectations:
  • People and location permissions:

Budget and approval

  • Available range or fixed ceiling:
  • Costs included within it:
  • Priorities to protect if scope changes:
  • Project owner:
  • On-site decision-maker:
  • Specialist approvers:
  • Final approver and feedback timing:

Open questions

  • Decisions that still need the photographer, designer, agency or production team:

A clear brief leaves room to notice

A brief should create clarity, not theatre.

It establishes what the images need to do, which truths matter, where the boundaries are and how the work will be used. Within that structure, the photographer still needs room to respond to a person, a process, a change in light or a detail nobody knew to request.

That is particularly important in documentary-rooted commercial work. Preparation protects the required coverage. Observation finds the photographs that make the library feel specific rather than assembled from a template.

You do not need to finish every field above before asking for a quote. Kerosene can work from a rough version of the brief and turn it into priorities, a workable schedule and a delivery plan. The approach works across hospitality, stays, trades and industry, and goods. If a project is taking shape, send what you know.

Need photographs that do useful work?

Send the brief, location and what the images need to prove.

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